Returns

1. For packages with maximum dimensions of 12-1/4" x 12-1/4" x 6" Outside or 24-1/16" x 11-7/8" x 3-1/8" (USPS Large Flat Rate Boxes) or smaller, please ship to:

GJM SOUND
PO BOX 5000 SUITE 940
AGUADA, PR 00602, USA

2. For packages with dimensions OVER 12-1/4" x 12-1/4" x 6" Outside or 24-1/16" x 11-7/8" x 3-1/8" (USPS Large Flat Rate Boxes), please ship it using FedEx, UPS or DHL to:

GJM SOUND
CARR #2 KM 137.5 BO. NARANJO
AGUADA, PR 00602, USA

WARRANTY  

Any product warranty is subject to the manufacturer’s warranty policy and procedures. This includes the registration of each product in the manufacturer’s website. 

PRODUCT REGISTRATION  

Most companies require for purchased products to be registered in order to be covered by their warranty should any issues arise. We strongly encourage to do so in order to ensure the best experience with your purchased item. To register your products click below.

Mackie
https://my.mackie.com

MusicTribe
https://community.musictribe.com/t5/user/userregistrationpage?

Fender
https://connect.fender.com/sign-up?ref=https://shop.fender.com/en-US/start

RCF
https://service.rcf.it/en_US/product-registration

Cordoba
https://www.cordobaguitars.com/owner-registration/

Martin & Co
https://www.martinguitar.com/warranty-registration/

Focusrite
https://customer.focusrite.com/en/register

Nord
https://www.nordkeyboards.com/support

Sterling
https://intl.sterlingbymusicman.com/pages/register

Godin
https://godinguitars.com/account

Seagull
http://www.seagullguitars.com/en/warranty

Korg/Vox/Blackstar/Sakae
https://www.korgusa.com/register

 

sE Electronics

https://www.seelectronics.com/warranty

 

Brands that might not require product registration:
Roland, Shure, Novation…If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.